Answers to the questions we get most often.
Q: How long have you been in business?
A: We’ve been in business since 2008 and we became a corporation in 2014. However, our staff has decades of experience in the building industry.
Q: What services do you offer?
A: We offer coordination and installation services for all materials needed to build or remodel showers, walls, countertops, floors including: tile, concrete, stone (natural and composite), wood, and laminate flooring.
Q: What if my job requires electrical or plumbing work?
A: We work with electrical and plumbing contractors we can refer to you for consultation, or depending on the job, coordinate the service as part of your overall project.
Q: Do you provide any type of warranty on the work you do?
A: Yes, we provide a one year warranty on all of our work.
Q: Can I choose the materials being used for my job?
A: Yes, we enthusiastically recommend Emser tile and can direct you to a designer for further assistance. There are many other sources for materials so we can work with you to guide you toward a reliable provider if necessary.
Q: What method of payment do you accept?
A: We accept checks, and all major credit cards through our invoicing system.
Q: How do I get the process of transforming my bathroom, kitchen, or floors started?
A: Simply fill out the form on this site and we will get back to you within 24-36 hours
Q: What accommodations must I make for the duration of the project?
A: Needs vary on a case by case basis, depending on the size of project. Generally speaking, all personal belongings should be removed from baths, kitchens etc. We can help with big items to ensure a safe work area, but all valuables should be removed.
Q: How will you protect my house from the work being done?
A: All work areas are masked off with plastic sheeting to create a dust barrier. Interior floor surfaces to and from the project will be protected depending on the project. Please feel free to communicate your desires for specific attention.
Q: What is your contractor’s license numbers with the State of California?
A: You will find Legacy Tile & Stone’s contractor’s license listed on the Department of Consumer Affairs Contractors State License Board as 995904. Please click on the number to see our current status.
Have a question that we didn’t answer? Simply complete the form below or give us a call at (951) 296-1096.
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